01 / 03 Booking

What happens after you send the form

Your message reaches a tutor, not a queue bot. Replies come from a real inbox in Kyiv, in English or Ukrainian, and messages are answered in the order they arrive.

Reply window
Within one working day, Monday to Saturday, 10:00 to 19:00 Kyiv time.
What to include
Your target band, your exam date, and the last score you received, if you have one.
  1. Reply with time slots. We send two or three options for a 20-minute call to scope your diagnostic.
  2. Diagnostic booked. You complete a timed writing task and a recorded speaking task under exam conditions.
  3. Annotated report. Within two working days you receive band estimates by task type plus a written study plan.

Band estimates are your tutor's judgement against public rubrics, not an official result. No band score, visa, or admission outcome is guaranteed.

Go to the booking form

03 / Booking

Request your diagnostic session

Send the form and we reply within one working day with available slots. Nothing is charged and no session is booked until you confirm by email.

Prefer to read the scope first? See the diagnostic overview. Details you send are handled under our Privacy Policy.

04 / Direct contact

Questions before booking a diagnostic slot

Write, call, or visit the studio in Kyiv. Replies come from a coach, not an automated queue, and usually within one working day. If your question concerns scoring or turnaround, it is best to send the task type you are preparing for.

Email
contact@primpebase.com

Best for written questions, sample task uploads, and scheduling requests.

Phone
+380 969 349 7791

Mon to Fri, 10:00 to 19:00 Kyiv time. Voicemail outside those hours.

Studio address
Office 512, Business Center Astarta, 32 Volodymyrska St, Kyiv, 01033, Ukraine

In-person feedback sessions are arranged in advance; the office is not a walk-in exam centre.

Registration details: PE primpebase.com, EDRPOU 56025875. Independent coaching studio. No official exam body affiliation, no real or recalled exam questions, and no score guarantees.